Impact Projects - IT Support (October - November)
Experience scope
Categories
Security (cybersecurity and IT security) Information technologySkills
computer systems complex problem solving hardware troubleshooting data security technical support end-user training and support40-hour, fully-subsidized, IT support project-based experience for Denver based employers.
Learners are paid a $8O0 USD payment on completion of the project by Riipen. Employers are not required to provide payment.
- Submit a project here for the Impact Projects team to review.
- Once approved, you will be matched with a team of up to 5 participants.
- Projects can start from October 14th and must be completed over 4 weeks.
Colorado Community College System Google IT Support and CompTia A+ certificate program learners are ready to tackle your projects.
They are eager to support your business in the following roles
- IT specialist
- Tech support specialist
- Help desk technician
- IT technician
- Computer user specialist
- IT assistant
If you have questions or need help drafting your project content please email us at impactprojects@riipen.com. You can also find all of our help articles here.
Learners
Deliverables will vary depending on the project scope. After the project concludes, you will have assets that can be used to further your business goals, such as an IT strategy plan.
Given the short, remote nature of Impact Projects, we require a project-based experience. If your project looks like a job posting, we can not accept it. Please provide a concrete scope for the learner’s work and limit their work to a specific project.
We have pinned example project templates to this experience which you can use as a starting point. If you choose to use a template from our library, ensure that you have added as much context for your business needs as possible.
Note: If learners are completing confidential work that you do not want to be shared through Riipen, you can create and sign off on a timesheet for the learner. In this case, we might also recommend that you have the learners sign an agreement before starting your project. You can use the Agreements feature to do this.
Project Examples
Requirements
Best-fit projects will match Learner skill areas including:
- Troubleshooting and issue resolution
- Customer support and communication
- IT process documentation
- IT project support including system upgrades, network deployments, or software implementations.
Projects should be approximately 40 hours in length per learner and are to be completed over 4 weeks. Each project should require the contributions of up to 5 learners (200 hours in total). Check out this guide on best practices for working with Impact Projects Learners.
Additional company criteria
Companies must answer the following questions to submit a match request to this experience:
I confirm that I have read and understand the Terms and Conditions of this program.
I attest that the organization I represent is an Equal Opportunity Employer.
How many entry level IT professionals has your organization hired in the last year?
How many entry level IT professionals is your organization projecting to hire in the coming year?
Are you interested in recruiting from the Impact Projects learner pool?
I understand that I must provide ongoing mentorship and guidance to the learners who are working on my project(s). I must be responsive to any questions, including technical questions and resource needs, and check in on progress to help ensure a good result.
I will evaluate the learners' final project submissions within 5 business days, offering feedback that can be utilized by the learners to strengthen their resumes and LinkedIn profiles.
Please describe the final deliverable(s) that you expect from learners working on this project.