AI-Driven Customer Service Enhancement

Open
Square Root Technologies
Richmond Hill, Ontario, Canada
CEO
(9)
4
Project
Academic experience
80 hours per learner
Learner
Canada
Intermediate level

Project scope

Categories
Data analysis Customer segmentation Information technology Machine learning Artificial intelligence
Skills
business objectives customer service customer engagement strategy artificial intelligence operations innovation research
Details

Square Root Technologies aims to elevate its customer service operations by integrating advanced AI-driven software solutions. The project involves identifying and evaluating AI tools that can streamline customer interactions, improve response times, and enhance overall customer satisfaction. The goal is to align these tools with the company's business objectives and customer engagement strategies. Learners will conduct research on current AI technologies in customer service, analyze their potential impact, and recommend the most suitable options for implementation. This project provides an opportunity for learners to apply their knowledge of AI and customer service strategies in a practical setting, ensuring that the proposed solutions are both innovative and feasible.

Deliverables

The project deliverables include a comprehensive report detailing the research findings, an evaluation of various AI customer service tools, and a set of recommendations for the most suitable solutions. Additionally, a presentation summarizing the key insights and proposed strategies will be prepared. These deliverables will provide Square Root Technologies with actionable insights to enhance their customer service operations.

Mentorship
Domain expertise and knowledge

Providing specialized, in-depth knowledge and general industry insights for a comprehensive understanding.

Skills, knowledge and expertise

Sharing knowledge in specific technical skills, techniques, methodologies required for the project.

Hands-on support

Direct involvement in project tasks, offering guidance, and demonstrating techniques.

Regular meetings

Scheduled check-ins to discuss progress, address challenges, and provide feedback.

Supported causes
Industry, innovation and infrastructure

About the company

Company
Richmond Hill, Ontario, Canada
2 - 10 employees
Business services, Consumer goods & services, Entertainment, Hospital, health, wellness & medical, Retail
Representation
Disabled-Owned

Square Root Technology Inc. is an innovative new company committed to providing business management tools and solutions that create opportunities for our partners to have superior connectivity with their clients/ customers/ members and use that connectivity for additional revenue generation. Our enterprise solution provides an end-to-end managed solution that will allow your organization to focus more time and energy on the delivery of your services. Square Root was created and is managed by a group of like minded individuals with a wealth of knowledge in the business, health care, information technology and sport industries and we are dedicated to helping improve the business operations and revenue generation of your organization.