Raising Awareness to Change Credit Card Processes

Open
Millennium Global Business Solutions Inc.
Livermore, California, United States
Shree Nanguneri
Founder and CEO
(10)
4
Project
Academic experience
80 hours per learner
Learner
Anywhere
Intermediate level

Project scope

Categories
Illustration Market research Risk, audit and compliance Security (cybersecurity and IT security)
Skills
fraud detection baselining animations microsoft powerpoint
Details

Notes:

  1. Students & Instructors are encouraged to read & review our AFAQs.
  2. Please review student incentives available, upon successful Project completion.

Scope:

Phase 1:

  1. Baselining inconveniences to card using customers during fraud detection by Financial Institution
  2. Charting incidences of fraud with Card related transactions for any Financial Institution
  3. Quantifying total cost of transaction and associated payoff time for Financial Institution including customer benefits
  4. Enabling Change with Financial Institutions with respect to Card transactions eliminating the risk of fraud

Phase 2:

  • Animating (via Powerpoint) baseline and proposed solution to Financial Institutions to enable change
Deliverables

Tasks to be executed:

Phase 1:

  1. Baseline inconveniences to card using customers during fraud detection by Financial Institution
  2. Chart incidences of fraud with Card related transactions for any Financial Institution
  3. Quantify total cost of transaction and associated payoff time for Financial Institution including customer benefits
  4. Enable Change with Financial Institutions with respect to Card transactions eliminating the risk of fraud

Phase 2:

  • Animate (via Powerpoint) baseline and proposed solution to Financial Institutions to enable change
Mentorship

Team members at MGBS as well as "C" level executive per need.

Team and MGBS Inc. will decide frequency of meeting, length of meetings, effectiveness of meetings and most importantly escalation protocol of any issues coming from either side on a proactive and a constructive basis. Goal is to reduce meeting frequency and time and focus on meetings to celebrate milestone completion and lessons learned.

Top contributing factor for success is ability to escalate and collaboratively resolve to success and operate harmoniously as a TEAM.

About the company

Company
Livermore, California, United States
2 - 10 employees
Academic association, Business & management, Hospital, health, wellness & medical, Science, Technology
Representation
Minority-Owned Sustainable/green Social Enterprise Employee-Owned Public benefit corporation (pbc)
+ 1

As a business process improvement coach & consultant I worked with several corporations in different continents over 31 years. After a successful 6-year work experience at General Electric Corporation, I founded my company in 2000, and have been fortunate to successfully deliver in a variety of industries such as manufacturing, technology, transactional as well as service type environments. Having published scientific & technical articles, including authoring 5 US patents I released my book on Lean Six Sigma in 2011. I converse reasonably in Dutch, and Spanish, the skills of which I acquired during my consulting times. To date, the total annualized direct customer benefits have accrued to several hundreds of millions of dollars across the globe in more than 20 years. I enjoy outdoor activities, and meeting people. I am thankful to my mentor (s), past employers, and my professional network members without which most achievements would have been impossible.