Customer Satisfaction Project For A Wellness-Tech Startup

Closed
Find My Zen
Denver, Colorado, United States
Founder
(6)
4
Project
Academic experience
80 hours per learner
Learner
Anywhere
Intermediate level

Project scope

Categories
Customer segmentation Market expansion Marketing analytics Workplace health/wellness Education
Skills
customer service research legal discovery
Details

We are looking for passionate research and strategy experts to help our team and support us as we build out our customer value, performance, and satisfaction surveys and feedback loops.

Find My Zen has a digital discovery platform that supports the public in exploring local wellness and different modalities. We also are launching our Zen Den physical location in a wellness marketplace that's in downtown Denver.

This gives us a number of tools and modalities to weave together different strategies depending on the client's needs. We also collaborate with some of the top local wellness facilitators.

We want to promote wholeness, so getting feedback from our clients and the facilitators we work with will help foster sustainable wellness communities and increase the value of the experience.

Deliverables

Some of the project needs are:

  • Create, launch and evaluate surveys with our clients for both our services and our events.
  • Helping get feedback from the facilitators and practitioners that we collaborate with.
  • Create quantitative and qualitative feedback loops to help refine the wellness journeys and packages that we can offer to our clients.
Mentorship

Students will work closely with the founder who is supervising and available for questions. This will also include progress meetings where adjustments to the students' tasks and duties can be made if necessary.

About the company

Company
Denver, Colorado, United States
2 - 10 employees
Hospital, health, wellness & medical

Find My Zen is a localized wellness network helps people live a healthy and brilliant life. We help users quickly discover wellness experiences, teachers, and coaches in several cities. We do this by providing an event calendar featuring the more unique experiences that a city has to offer, not just classes.

We recently opened the Denver Zen Den which is our first brick and mortar location. Our innovative light, sound, and vibration technologies can create valuable experiences to help you live your best life.