Operations Management
Project scope
Categories
Accounting Communications Operations Project management Product or service launchSkills
self-discipline customer relationship management (crm) software supplier management packaging and labeling operations management self-motivation quick learning customer relationship management zoho office suite operationsCompany
Grafley is a startup that manufactures 'no sugar added' ice cream. We are starting to manufacture our ice cream and working on setting up our operations, which includes supplier management, transport logistics, manufacturing, warehousing, shipping, e-commerce fulfilment.
Challenge
As a startup, we do not have a cohesive strategy in place at the moment to manage our operations. We have created some strategic partnerships with packaging companies, ingredient suppliers, and manufacturers. Specifically, we do not have a logistics + warehousing provider. We are looking for qualified candidates to help us determine the logistics and warehousing solution and to bring all elements of the operations together.
Opportunity
This project requires the qualified candidate to:
- map out the operations flow (logistics, warehousing, manufacturing, supplier management)
- identify gaps
- provide recommendations to fill gaps
- perform costing for operations
- investigate Zoho One CRM and the inventory module to see how best to use the software for operations tasks
Successful completion of the project requires:
- report detailing operations flow for the company
- set up of Zoho One for operations management
Successful candidate must:
- have experience and/or education in Supply Chain and Logistics and/or Operations Management
- be self-guided and self-motivated
- have good communication skills for cold calling and talking to a variety of stakeholders (warehouses, transport, manufacturing, suppliers)
- have knowledge of ERP/CRM software and be a quick learner and implementor.
- knowledge of industry
- communications skills via regular meetings, calling contacts
- report writing
- experience with CRM/ERP software
About the company
Grafley is a unique ice cream company that makes its ice cream without adding sugar! In place of sugar, we use sweeteners sourced from natural ingredients which, in combination with other all natural ingredients, offers the consumer an indulgent, no compromise, super premium ice cream.