Alex Kostenko
Alex Kostenko
Director of Strategy & Innovation
(13)
3
Bio

I've been part of the Sunshine Coast Credit Union team since 2014. In my current role, I work to align our organization around its core strategies, from the CEO to the newest employee. I also look for opportunities that help us love where we work, and help our members love banking with us.

Categories
Communications Market research Information technology Media

Achievements

Latest feedback

Recent projects

Sunshine Coast Credit Union
Sunshine Coast Credit Union

New Employee Training Development

Our company has complex and detailed training requirements due to the sensitive and highly technical nature of financial services. Manually executing onboarding tasks with each new employee is an inefficient use of resources. We need an online program that will introduce employees to their new roles, take employees through all start-up resources, and provide our HR personnel with standardized feedback and data about employee progress. This project should focus on: Gathering relevant course design and content information from interviews with key stakeholders. Onboarding plans for individuals in the branch delivery system Ensuring new employees complete specific onboarding tasks and the ability to track progress Reducing new employee’s adjustment period. Research and recommendation of potential Learning Management Systems. Automation of our onboarding process and reduction of redundancies Virtual onboarding Role of the mentor in virtual onboarding

Matches 1
Category Human resources - general + 2
Closed
Sunshine Coast Credit Union
Sunshine Coast Credit Union

Future of the Canadian Credit Union System

In 2012, Deloitte published a paper titled " 21st Century Co-operative: Rewrite the Rules of Collaboration " which provocatively stated that credit unions with less than $5 billion in assets were unlikely to survive the transformational changes in the financial services sector. In this project, we would like students to explore the notion of "size to survive," examining international examples of success in small financial and non-financial organizations. The research should include: Strategies and methods small organizations have applied to compete with large organizations; A critical reflection of the Deloitte paper, considering why a diverse credit union system might be beneficial to consumers; Consideration of different collaboration models (i.e. federation, integration, back office collaboration). The goal of the project is for students to submit a critical analysis between 2500 - 3000 words.

Matches 1
Category Market research + 2
Closed
Sunshine Coast Credit Union
Sunshine Coast Credit Union

Cyber Security/Disaster Recovery Plans

SCCU is developing and updating its incident response process, including its Disaster Recovery Plan and Business Continuity Plan. SCCU would like students to review its current processes, existing best practices, and provide recommendations on the optimal structure, workflow, and ownership model that will work best.

Matches 1
Category Information technology + 2
Closed
Sunshine Coast Credit Union
Sunshine Coast Credit Union

Cyber Security/Disaster Recovery Plans

SCCU is developing and updating its incident response process, including its Disaster Recovery Plan and Business Continuity Plan. SCCU would like students to review its current processes, existing best practices, and provide recommendations on the optimal structure, workflow, and ownership model that will work best.

Matches 1
Category Information technology + 2
Closed

Work experience

Corporate Secretary
Sunshine Coast Credit Union
Gibsons, British Columbia, Canada
March 2017 - December 2018
Executive Assistant
Sunshine Coast Credit Union
Gibsons, British Columbia, Canada
May 2014 - March 2017

Education

Masters of Business Administration , Business
Australian Institute of Business
December 2017 - December 2019
Bachelor of Arts, Arts - Humanities
Simon Fraser University
September 2007 - April 2012