BlueBridge Mobile Application Phase 2
Currently, our end users have three tasks that they need to complete when they utilize our program to help individuals: 1) Upload a receipt to our debit card system (prior, they can also query the system to find out account balance information and request more funds) 2) Fill out a usage report form 3) Find other sources of aid for the individuals for more long term aid These three tasks currently require the user to switch between tools, creating friction in the process. Ideally, we can offer users an app that includes all three of those functions in one place. Even better if, from a UI perspective, we can wrap it in a 3-step process where the user must complete all three steps to "close out" the record.