Ohio University
Ohio University
Log in Sign up
Yannick Kuete
Learner -
(1)
4
Portals

Skills

Employee onboarding 2 Group policy 2 Innovation 2 Network troubleshooting 2 User accounts 2 Workflow management 2

Achievements

View all
Community Builder
Issued by Riipen
Awarded for providing feedback at the end of a project.
Completed on August 9, 2024
Impact Projects
Issued by Impact Projects - IT Support (July 15th - August 9th 2024)
Learners are awarded this badge for successful completion of the Impact Projects program. They have earned an entry-level IT certification, engaged in career and success coaching, and collaborated on an employer project to showcase their technical and career readiness skills.
Completed on August 9, 2024
Work-Integrated Learner
Issued by Riipen
Awarded for completing a work-integrated learning project by providing the final deliverable to the project partner.
Completed on August 9, 2024

Latest feedback

View all
Michael Pottern
Founder
August 27, 2024
Individual endorsement
Network troubleshooting User accounts Employee onboarding Group policy Innovation Workflow management

Yan is a hard worker and has a lot of potential with his different skill sets. I would recommend him for employment to other companies.

Team feedback
Yan offered some solid foundational work to get us starting to work with AI and our influencer for marketing. I enjoyed working with him.
Network troubleshooting User accounts Employee onboarding Group policy Innovation Workflow management
Impact Projects
Impact Projects - IT Support (July 15th - August 9th 2024)
Impact Projects
Find My Zen
IT Systems Audit and Optimization
Find My Zen

Recent projects

View all
Find My Zen
Find My Zen
Denver, Colorado, United States

IT Systems Audit and Optimization

Denver Zen Den is a recent brick and mortart wellness center dedicated to providing wellness experiences using light, sound, and vibration. We are seeking a skilled IT Systems Audit and Optimization Specialist team to comprehensively audit our current IT systems and recommend optimizations to enhance efficiency, security, and overall performance. The successful candidate will work closely with our founder to identify areas for improvement and implement best practices.

Matches 1
Category Information technology
Closed

Work experience

Customer Service engineer
WWTS / Lumen
Denver, Colorado, United States
July 2023 - Current

Using Service Now as ticket management tool, I have run many tickets, First I worked on legal hold ticket a couple months back, where I was proceeding with DCU (Data Collection Utility) as needed, decommissioning of systems that are not supported anymore, troubleshooting some issues and always provide useful note. Then I worked on diagnostics and repairs tickets about HP and Dell PC. Right now I am facing customers through tickets on image, reimage, shipping computer and equipment to them and so on.