User Experience Evaluation for The Freedom Roadmap

Open
The Clean Divorce
Ottawa, Ontario, Canada
Suzanne Winlove-Smith
Ceo, Founder
(55)
5
Project
Academic experience
80 hours per learner
Learner
Anywhere
Intermediate level

Project scope

Categories
Product management Data analysis UX design
Skills
usability testing user feedback user experience (ux) design usability user experience (ux)
Details

The Clean Divorce is seeking a comprehensive user experience evaluation for their digital tool, The Freedom Roadmap. This tool is designed to guide users through the process of achieving a clean and amicable divorce. The goal of this project is to assess the current user experience, identify any pain points, and provide actionable insights for improvement. The project will involve conducting user testing sessions, analyzing user feedback, and evaluating the overall usability of the tool. By applying classroom knowledge in user experience design and analysis, learners will help enhance the tool's effectiveness and user satisfaction. The project will focus on a small set of closely related tasks, ensuring it can be completed within the given timeframe.

Deliverables

The deliverables for this project include a detailed user experience report, highlighting key findings from the user testing sessions. The report should include specific recommendations for improving the usability and overall user experience of The Freedom Roadmap. Additionally, learners will provide a presentation summarizing their findings and proposed enhancements. These deliverables will offer valuable insights to The Clean Divorce, aiding in the refinement of their digital tool.

Mentorship
Skills, knowledge and expertise

Sharing knowledge in specific technical skills, techniques, methodologies required for the project.

Hands-on support

Direct involvement in project tasks, offering guidance, and demonstrating techniques.

Tools and/or resources

Providing access to necessary tools, software, and resources required for project completion.

Regular meetings

Scheduled check-ins to discuss progress, address challenges, and provide feedback.

Supported causes
Good health and well-being

About the company

Company
Ottawa, Ontario, Canada
2 - 10 employees
Business services
Representation
Women-Owned Small Business Social Enterprise Community-Focused

The cost of divorce and family breakdown are well documented. The Divorce Act was recently changed to reflect the insurmountable costs to social services, families & communities. T.C.D.aims to meet a pressing need and foster better social, emotional, and economic outcomes for our kids, parents and communities. Traditional divorce is like raging against the storm - time, energy and money - misdirected against an inevitable negative outcome that is impacts everyone. Parental alienation is rising along with mental illness and studies indicate that teenage suicide is directly linked to family breakdown. The divorce process is inherently destabilizing - people feel overwhelmed, hopeless, and "divorce crazy." a term often used in amongst Family lawyers . Rates of domestic violence rise over 80% during relationship breakdown. T.C.D. is an integrated system that focuses on prevention in a simple way empowering and supporting families during these critical times.
https://www.youtube.com/watch?v=0DPbrxfaCis