Website Redesign @ InvestorMatch.ai

Our company would like to re-designing our current website (www.investormatch.ai) with a prototype that truly communicates our mission, matching funders, founders and vendors. Our value proposition is not being highlighted along with differentiation from our competition. We are about to go from beta to launch and want an integrated and seamless transition and connection to the website and platform. This will involve: Conducting background research on our existing web application for the product. We are happy to provide a walkthrough and other resources to help bring you up to speed. Identifying key areas of our current website and what areas might return the best results in a redesign. Learning and using various software design tools. We understand and use Figma and other tools currently available. Creation of a screen-by-screen UX / UI prototype of a web application that can be used on all major browsers and be mobile friendly Conducting UX / UI testing with real potential users potentially involving paper prototypes or other software tools to support this process. You'll work with funding and entrepreneurial industry pros, who value your input.

Customer Journey Mapping

Our company matches funders and founders leading to successful funding outcomes. The main problem we are trying to solve is to improve the user experience. We would like to make the software as seamless as possible. The onboarding process includes a comprehensive logic-driven questionnaire. Given the many questions and the different personas of the stakeholders, we want your expertise to help us fully uncover the customer perspectives. The process will involve several different steps including: Conducting background research on customer journey mapping, our products and customers. Potentially watching our ZOOM onboarding and then analyzing our customer's experiences.. Defining the phases and touchpoints of the onboarding process. Recognizing the user's actions and pain points in the customer journey map. Proposing solutions to minimize pain points and make the experience as easy and enjoyable as possible. Potential bonus steps could also include: Developing multiple customer journey maps to account for different experiences and paths.